The import cargo terminal extends over 20,000 square meters, and includes a wide variety of storage facilities and services in conformity with customer needs. These facilities guarantee safe-keeping of the consignment until it is collected by the customer.

These facilities include:

• Semi-automated facilities for storage of up to 700 pallets.
• Storage aisles for up to 3,000 Euro-pallets and 1,000 cages.
• Climate-controlled refrigeration facilities of deep freeze, regular freeze and chill-freeze, for bulk and pallet storage.
• Climate-controlled storage for pharmaceuticals
• Other special facilities for the storage of valuables and radioactive materials.

Work Process

The cargo release process detailed below is designed for the customer’s service and convenience to expedite the release the cargo in minimum time and maximum efficiency. The process details the stations that must be completed to release the cargo. Despite Maman’s attempts to improve and streamline the process, several stations must still be completed that are not directly related to Maman and that are beyond its responsibility. These stations are required by virtue of the law and government authorities involved in the process. We hope that the information detailed below will be of assistance to you in the release of your cargo.

Import Terminal Hours

Receipt of notification from the airline / cargo agent / customs agent
Customs Agent: represents importers (and exporters) and releases the import cargo for them. Most customs agents have payment arrangements with Maman.
of The cargo: total packages consolidated under one bill of lading of the lowest level: internal BL, Direct BL or Master BL, when there are no internal details. the cargo’s acceptance.

Arrival at Maman Parking.

Contact the customs agent / airline. The cargo agent to receive the delivery order form Delivery order: main form in the import system issued by Maman immediately once the cargo arrives at the terminal and is transferred to the airline.
Once the form has passed the chain of approvals for cargo release (he airline, BBA, customs agent, customs) the cargo will be delivered to the customer

The customs process occurs in the customs Customs: receives the air cargo acceptance data and sends the release permits to Maman. customs hall as follows: an assessor’s review that determines whether the cargo must be physically inspected. If customs decides to conduct an inspection, approach the inspections hall for the inspection. Once completed, return to the assessor to calculate the customs fee.
Note : customers whose cargo was defined as commercial will be directed by Customs to the Chamber of Commerce in the Maman Building to issue animport entry. Import entry: customs document that includes the details on payments to customs for cargo imports.
Custom’s release permit stamp on this form and the ensuing forms in their context constitute for Maman, approval to release.
The majority of customs permits are currently received by Maman through direct communication.
. The import entry must be returned to the assessor to complete the process.

Customs payment and Maman fee at the bank.

Arrive at the custom’s representative counter, where the documents will be sent to review the customs permits, payment and referral to the release area.

After you arrive at the release area, present an ID and the delivery order Delivery order: main form in the import system generated by Maman immediately upon acceptance of the cargo at the terminal and that is sent to the airline .

Cargo acceptance.
Note: Priority will be given at release to private customers.